My Droid has had a dead pixel for two or three weeks now and I finally
decided to take it in for repair. The technician who looked at the
screen was in his 60s or 70s and he said he couldn't see it, however
he said he would just take my word on it. I am now getting a new Droid
in the mail on Monday or Tuesday and am extremely happy with the
Verizon customer service. The last two times I've taken in my devices into Apple for dead pixel
problems I have been turned down and told that it was not covered
under the warranty. Seeing the support I got from Verizon and Motorola
with the Droid, this only further pushes me to stop buying Apple
products. I have had a Macbook Pro and iPhone since they were
released. I bought both of them the first day and have purchased an
upgrade almost every year since, but now I think I'm going to branch
out and take my business elsewhere. I am now looking to purchase one
of the laptop/touchscreen slate hybrids I am seeing at CES. This is
not because I don't like Apples products it is because they provide me
with horrible customer service and warranties. On a side note, we need to come up with a name for the
laptop/touchscreen slate hybrids. The devices that look like a normal
laptop but the screens pop off and become a separate computer for
taking anywhere.
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